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CONFIRMATION
You will receive confirmation of your registration by e-mail. If you do not receive anything within 48 hours, please contact us to ensure you are properly registered.
Please note that the automated email reply is not confirmation that you have secured a place. Your place is only confirmed once you have received a personalised email from the team of SOMNEX | The Sleep Show including your ticket information.
Discounts are at the organiser’s discretion and proof of status may be required. All discounts must be applied when registering - discounts cannot be applied after the booking has been processed.

PAYMENT
Payment is due at time of booking via credit card. We do not accept other method of payment for ticket bookings.

CANCELLATIONS
Once the booking has been made we have a no refunds policy.

Cancellations which are the result of a Force Majeure Event will also be chargeable on the below guidelines.

Substitutions are welcome at any time - there is no additional fee for direct substitutions.
If you wish to change the number of days you are attending you can just purchase the extra days separately on the website.

If you wish to change the day you are attending please contact us directly: oliver@somnexshow.com

Changes cannot be made on the day.

NETWORKING SYSTEM 
As part of your registration as a trade attendee for SOMNEX | The Sleep Show on the 12th of October 2018, the information you provide - EXCLUDING any/all contact details - will be added to the online networking system. The networking system is a closed, private networking system. Only pre-registered delegates, speakers and guests have access to the system.
You may opt out of the networking system at any time by logging in and editing your privacy settings. Alternatively you can simply contact us to be removed from the system.
Access to the networking system is not considered part of any delegate fees and is entirely discretionary on that basis. We reserve the right to remove any person from the system at any time.
Any person using the networking system to promote activities that are considered by us to be detrimental to our business or that of any of our operational partners will be removed from the system.

CHANGES TO THE PROGRAMME / EVENT
SOMNEX | The Sleep Show and Shack Media Ltd. reserve the right to make changes to the programme, timings or speaker identity. Shack Media Ltd. also reserves the right to cancel the event at any time and offer delegates an alternative date, a credit towards another event or a refund of fees without any liability for resulting or indirect loss.

FORCE MAJEURE 
If for any reason arising from or attributable to acts, events, omissions or accidents beyond Shack Media Ltd.’s reasonable control (a “Force Majeure Event”) (including but not limited to: strikes; regulations or orders of governmental authorities; civil disorder; disasters; acts of terrorism; acts of war; collapse of building structures; extreme weather conditions; and acts of God) it is necessary to make amendments to the original planning of an event or it becomes impossible to run an event, Shack Media Ltd. is relieved of all obligations and does not take any responsibility for compensation, reimbursement of any additional expenses, inconvenience or loss of business that may be experienced by attendees. Further to this, Shack Media Ltd. reserves the right to retain ticket fees as a contribution to all venue and administrative costs incurred.

DATA PROTECTION

When we ask for any of your details, we only do it so that we can provide a better service for you. When you share your name, address, telephone number, email address or anything else, please be assured that Shack Media Ltd. is complying with all laws and regulations that apply to personal information and are following the below outlined Privacy Policy. As well as adhering to common law, we strive to adhere to the law of common decency with regards to your data.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Data Policy

Do we disclose any information to outside parties?

No - we will only do so if you have consented to share when you have been asked.

You can unsubscribe from any comunication at any time - an unsubscribe button is provided at the bottom of every email we send to you.

Any of the information we collect from you may be used in one of the following ways:

▪ To personalise your experience

▪ To improve customer service

▪ To send relevant marketing and introductory emails about SOMNEX | The Sleep Show and this may include information from/relating to partners.

Shack Media Ltd. shall use personal information such as names, addresses, email addresses and telephone numbers solely for the purpose specified. In addition, Shack Media Ltd. has implemented security measures to prevent unauthorised access, loss, leakage, alteration or extraction of personal information from our systems.

Shack Media Ltd. will not provide or disclose personal information to third parties. 

Moreover, if you would like to correct personal information provided by you on this website, please write to us at anne@somnexshow.com stating that such is the case. We will then take appropriate measures to respond to your request.

Cookies

We may use cookies for the purpose of enhancing the content and experience in using this website.

What are cookies?

Cookies are small encrypted text files that are stored on your computer or other device by this website. This website uses cookies to collect information about you. They will not be used to obtain specific information to identify individuals unless you have agreed to such use.

How are we using cookies?

We use cookies for the following reasons;

  • For marketing purposes for example, to display personalised banner
  • To identify you as you travel around our site and to monitor your journey. This enables us to identify issues and improve our customer journey.
  • To provide site usage information, which together with purchase information, will further help us improve and develop the products and services we offer.
  • You may change your website browser settings to reject cookies. To learn how to disable cookies or opt out of their usage please visit www.aboutcookies.org. Please note, however, that some cookies are essential and in the event you do reject cookies this may impair the functionality of the website.

Third party cookies

We work with carefully selected suppliers who also use cookies on our website. These cookies enable certain features that are run in conjunction with partners such as Google Analytics, Facebook, Twitter and YouTube to function. We don't control the setting of some of these cookies so for more information about please visit the relevant third-party website.

We have tried to ensure that you our customers have full visibility of the cookies used on our website. Our website requires certain cookies to be enabled for you, however if you would like to restrict or block cookies from this website you can use your browser to do so. Each browser allows you to restrict or block cookies in different ways so we recommend that you visit www.allaboutcookies.org on how to manage them

Copyright 2018 Shack Media Ltd. All rights reserved.
Registered Company No.1157005.

Terms and conditions apply.